The breakfast here is nice and includes warm bagels, waffles, and toast, plus the hotel is conveniently located near all the major attractions.

This hotel should not be advertised as "near Union Station." It is a 2 mile walk and should only be described as such if it is a reasonable distance. The free shuttle to the station did not run between 11am and 5pm. What good is that to anyone? We were charged for the room safe at the hotel even though we did not use it or request it. When we questioned this we were told by the staff that everybody has to pay for it whether you use it or not. In that case it should be included in the room price when you book it so you know what you are paying for. In effect it became a compulsory add on. This is unacceptable and totally ridiculous. The hotel seemed only interested in taking as much money from you as possible. Very poor.

The airconditioning at the hotel was excellent good relief for the heat.The driver Michael who drove the shuttle service

There was no advertising that there was a shuttle available from station to hotel. Road was closed and so walking took almost 1hr. Not what we would call near the station. Also at hotel, it took check in staff a long time to find our booking

The hotel is clean and found in a good neighborhood. The updated room has nice decor. The hotel offers a great selection of facilities, including central heating and a microwave oven.

Shuttle to Union Station very appreciated. Comfortable bed. Breakfast offered variety and good service. (Janice worked very hard to keep up with demand)

Not very helpful at front desk to give us clear information about shuttle times. Seemed put out when we asked. We experienced some unnecessary problems because of this/

The room was spacious and the bed was comfortable. I mostly enjoyed the high speed Internet in the room. I think every hotel should have this available to it's guests.

The shuttle bus that supposidly took guests to union station only fit 13 people so you had to sign up a day or 2 before in order to be able to use this service and everytime I tried to sign up or the shuttle thy would tell me the shuttle is full and there is no space so I never go to use the shuttle at all during my stay. I ended up having to call a can everytime I wanted to go to the station which cost me around 12$ (one way) depending on the traffic. In short, the shuttle service was completly useless and therefore the location of the hotel was very inconviniant and I don't believe I will be staying there again. Also, There wasn't anybody around to help with my luggage.

Recently updated affordable hotel with good value, we had a pleasant stay and liked the layout of our quiet room with a king-sized bed.

Had immaculate, cheap room that was kept clean. There was exceptionally comfortable bed, coffee/tea making machines, iron and ironing board, and a work desk. The private parking was on site, nice service.

The room was clean and comfortable. Staff were friendly. Breakfast was good.

The location 'near Union Station' is misleading. The hotel is a considerable distance from the station, and the shuttle bus does not operate between 1100 and 1700.

The staff here are attentive, check-in was early, and the room is well-maintained with modern amenities, including a bathroom and electronic devices - couldn't ask for more.

The room was spacious with excellent sized beds. Shuttle bus is really useful, if a bit erratic.

Breakfast was the same every day. Location is noisy with a busy road at the front and a busy railway at the rear.

The staff was very helpful and the breakfest was good.

The hotel is not near Union Station. The shuttle that ran from the hotel to Union Station had limited hours. There neighborhood that the hotel was located in was poor and run down. There was a long wait for taxis from the hotel I was turned down 4 times by taxi drivers who would not take me to the hotel. There is a train that runs behind the hotel that can be heard at all hours

our stay at the comfort inn was fantastic. it was even better than our previous visit to washington. the staff was incredibly friendly and accommodating, offering us a spacious suite for our family of five. the room was spotlessly clean, with crisp sheets, a strong hot shower, and a working heater. it was just what we needed for a comfortable night's sleep.

One towel short.

the front desk staff - Donald - in particular. Friendly, had time to talk with you & answered all questions .....also like the shuttle service to Union Station - driver very caring & helpful

unavailability of places to eat in the evening ....

Much confusion about the room rate